Returns & Refund Policy

If you wish to return an item, you may return products for a full refund within 7 days in its original conditions and packaging. All items must be returned in new, unworn and unused condition. Bamboophilosophy.com will not accept returns of non-faulty items that have been worn, used and/or garment tags removed. Store credit/exchange will be issued for goods accepted for exchange, and full refund shall be issued for faulty items. Please ensure that the items are returned/posted back in appropriate packaging to ensure the items do not get damaged in the post. We advise that you use a signed for service to return the item as we are not able to refund for any orders which get lost in the post. Please note that Bamboophilosophy.com is not and will not be responsible for postage or PayPal costs for any item that is returned or exchanged. Once the faulty item has been approved for return, we will credit the original card used for purchase in the amount of the sum paid minus postage costs. Please note that postage costs will apply for exchanges. All final decisions subject to bamboophilosophy.com discretion. If you have any question regarding our Returns Policy, please feel free to reach us out at: [email protected]